Shipping policy
Because beautiful things still need logistics.
Processing Time
Orders are typically processed and dispatched within 2-5 business days after payment confirmation.
During launches, festive periods, or high-volume sales, processing times may be slightly longer.
Delivery Timelines
Delivery time for your order is 2 to 7 days depending on your location.
Please note that delivery time for personalized products is 7-10 business days as it takes 3-7 business days to create the magic for the customer.
Delivery timelines are estimates and may vary depending on courier operations and external factors.
Tracking
Once your order is shipped, tracking details will be shared via email or SMS.
Failed Deliveries
If a package is returned due to incorrect address details, failed delivery attempts, or customer unavailability, additional shipping charges may apply for re-dispatch.